Our Commitment

  • Thrive Academy respects the privacy of its learners, parents, teachers and visitors. We collect and use personal information only for legitimate educational, administrative and service-related purposes, such as enquiries, enrolment, class scheduling, assessments, learner communication, payments, academic support and improving our services.

Information We May Collect

  • Depending on the service you use, this may include your name, contact details, age or date of birth, educational information, course preferences, assessment information, payment-related information and communication with Thrive Academy.
  • We aim to collect only information that is reasonably necessary for the purpose for which it is being used.

Learner and Children’s Information

  • For learners below the applicable age of consent, Thrive Academy will obtain the required consent from a parent or lawful guardian before processing their personal data, in accordance with applicable law.
  • We do not use children’s personal information for behavioural tracking or targeted advertising.

How We Use Your Information

  • Provide and administer educational programmes
  • Communicate with learners and parents
  • Conduct assessments and track learning progress
  • Process registrations and payments
  • Provide academic support
  • Respond to enquiries and requests
  • Maintain appropriate academic and administrative records
  • Improve our programmes and learner experience
  • Comply with applicable legal and regulatory requirements

Sharing of Information

  • Thrive Academy does not sell personal information to third parties.
  • Where necessary to deliver our services, information may be shared with trusted service providers who support functions such as technology, learning platforms, communications, payments or administration. Such processing will be limited to the relevant purpose and subject to appropriate safeguards.

Your Choices and Rights

  • Where applicable under law, individuals may request access to, correction of, or deletion of their personal information, withdraw consent where consent is the basis for processing, or raise a grievance regarding the handling of their information.
  • Requests may be made through our designated privacy/grievance contact.
  • The DPDP framework provides for withdrawal of consent and mechanisms for exercising data-related rights and grievances.

Data Security

  • Thrive Academy takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

Data Retention

  • We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required or permitted by applicable law.

Contact

  • Thrive Academy of Cambridge English — Pondicherry, India
  • Email: info@thriveacademy.in
  • Privacy/Grievance Contact: Mrs. Lakshmi, +91 82208 96555